Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information necessary to provide our transportation services:
- Contact information (name, phone number)
- Pickup and dropoff locations
- Trip details (date, time, destination)
- Payment information (processed securely through third-party payment processors)
- Communication records (text messages, voicemails, call logs)
2. How We Use Your Information
We use your information to:
- Provide transportation services
- Communicate about bookings and service updates
- Process payments
- Improve our services
- Comply with legal obligations
3. Information Sharing
We do not sell or share your personal information with third parties except as necessary to provide our services (e.g., payment processors) or as required by law.
4. Payment Information
Payment information is processed securely through third-party payment processors (Stripe, Zelle, Venmo, PayPal). We do not store complete credit card information on our systems.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Trip records may be kept for accounting and legal purposes.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
8. Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at (323) 328-3333 via call, text, or WhatsApp.